Architecture + AIPanagiotis Koletsos

Experience

From delivery pressure and quality ownership into architecture leadership.

The progression matters because it keeps architecture grounded in release quality, integration detail, stakeholder alignment, and platform direction.

Stage 012006 - 2014

Technical Foundations: Teaching, Writing & Early Engineering

Early Career

Built the communication and problem-solving base behind later architecture work through teaching, writing, and early technical roles.

  • Taught programming, mathematics, and university lab sessions, building strong explanation and mentoring habits.
  • Worked on educational publishing and copyediting, sharpening structured thinking and content quality.
  • Contributed to early web development and infrastructure research, grounding later work in practical software and operations experience.
Technical CommunicationMentoringEarly EngineeringApplied Mathematics
Stage 022014 - 2017

CRM Delivery & Integration

Accenture Greece

Built delivery, testing, and solution-analysis foundations inside telecom CRM programs.

  • Grew from production support and test coordination into integration analysis and CRM consulting roles.
  • Managed scope, milestones, dependencies, and reporting across parallel telecom change initiatives.
  • Turned business needs into implementation-ready solution paths and supported stable releases through structured test and defect governance.
CRMIntegration AnalysisProgram DeliveryRelease Management
Stage 032017 - 2020

Quality, Agile & Transition Lead

IRI

Progressed from senior QA consultant to QA lead, Scrum Master, and transition coordinator, strengthening release quality and delivery continuity in distributed teams.

  • Owned QA strategy, test planning, defect management, and release-readiness practices for cross-functional delivery.
  • Helped teams work more predictably by facilitating Scrum ceremonies, unblocking delivery, and tightening stakeholder alignment.
  • Built knowledge bases, walkthroughs, and handover assets that reduced SME dependency during team transition.
QA LeadershipAgile DeliveryRelease ReadinessKnowledge Transfer
Stage 042020 - 2021

Solution Architect

Vodafone

Took architecture ownership for digital onboarding and sales capabilities during a high-dependency delivery period.

  • Led architecture for remote prepaid onboarding with eKYC, identity checks, digital signatures, and activation dependencies.
  • Supported digital sales releases across onboarding, registration, document upload, and web journeys.
  • Laid the foundations for couponing capabilities that later grew into a reusable platform.
  • Kept delivery moving across multiple squads during a capacity gap and complex rollout phase.
Digital OnboardingeKYCCommerce JourneysIntegration DesignDelivery Leadership
Stage 052022 - NowCurrent

Senior Solution Architect

Vodafone

Leads architecture for digital journeys, identity, APIs, reusable platform decisions, and practical AI enablement.

  • Led solution design for onboarding, identity, referral, couponing, and other customer-facing telecom capabilities.
  • Improved architecture quality through design reviews, trade-off guidance, and reusable standards across squads.
  • Simplified identity and authorization patterns for more consistent channel integration.
  • Supported chapter growth through mentoring, onboarding, and reusable AI enablement assets.
Solution ArchitectureDigital PlatformsIdentityAPIsArchitecture GovernanceAI Enablement